Terms of Service

1. AGREEMENT TO TERMS

Last updated: October 7, 2025

These Terms and Conditions (“Terms”), together with any signed service order or services agreement (the “Service Agreement”), form a legally binding agreement between the client identified in the Service Agreement (“Client”) and Revybot (“Revybot,” “we,” “us,” or “our”) regarding Client’s access to and use of www.tryrevy.com

(the “Site”) and our related products and services (the “Services”). By accessing or using the Site or Services, Client confirms that Client has read, understood, and agrees to be bound by these Terms. We may update these Terms from time to time for any reason. When we do, we will post the updated Terms on the Site and update the “Last updated” date above. Continued use of the Site or Services after changes are posted means Client accepts the updated Terms.

2. CLIENT ACCESS AND CLIENT DATA

Revybot grants Client a non-exclusive, non-transferable right to access the Site and use the Services during the term specified in the Service Agreement, solely for Client’s internal business purposes and only by Client’s authorized users. Revybot will provide the access credentials necessary to use the Services. Unless otherwise agreed in writing, the total number of authorized users may not exceed five. As between the parties, Client owns all right, title, and interest in Client data that Client uploads or provides to the Services (“Client Data”). Client grants Revybot a non-exclusive, royalty-free, worldwide license to host, copy, process, transmit, and display Client Data only as needed to provide the Services and to maintain and improve security, quality, and performance. Revybot may use de-identified or aggregated insights derived from providing the Services to improve our models, features, and performance; however, we will not disclose Client’s identity in doing so.

3. REVYBOT INTELLECTUAL PROPERTY

As between the parties, Revybot owns all right, title, and interest in and to the Site, the Services, our software, models, source code, features, documentation, designs, text, graphics, logos, and marks, and all related intellectual property and proprietary rights (“Revybot IP”). Except for the limited rights expressly granted in these Terms, no right or license is granted to Client. Client will not, and will not allow others to: copy, modify, translate, create derivative works of, sublicense, resell, distribute, or otherwise make the Services or Revybot IP available to third parties; reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying models; remove or alter proprietary notices; or use the Services to build a competing product or service.

4. CLIENT REPRESENTATIONS

Client represents and warrants that: (1) all registration information provided to Revybot is true, accurate, current, and complete; (2) Client will maintain and promptly update such information; (3) Client will comply with these Terms and all applicable laws; (4) Client will not access the Site or Services by automated or non-human means (bots or scripts) except as expressly permitted by Revybot; (5) Client will not use the Site or Services for any unlawful purpose; and (6) Client’s use will not violate any applicable law or regulation. If Client uses the Services to contact leads or customers, Client represents that it has obtained all required consents (e.g., under the TCPA, CAN-SPAM, CASL, GDPR, or other applicable laws) for Revybot to contact those individuals on Client’s behalf using the channels Client enables (e.g., email, SMS).

5. REGISTRATION AND ACCOUNT SECURITY

To use certain features, Client must create an account. Client is responsible for safeguarding its credentials and for all activities under its account. Revybot may refuse, reclaim, or change a username if we determine it is inappropriate or violates these Terms.

6. CONFIDENTIALITY

“Confidential Information” means non-public information disclosed by one party (“Disclosing Party”) to the other (“Receiving Party”) that is marked or should reasonably be understood to be confidential, including business, financial, technical, product, roadmap, security, and client information, as well as the terms of the Service Agreement. Confidential Information does not include information that is publicly available without breach, received lawfully from a third party, already known to the Receiving Party without obligation of confidentiality, independently developed without use of Confidential Information, or required to be disclosed by law (with prompt notice where legally permitted). For three (3) years from disclosure (and indefinitely for trade secrets), the Receiving Party will protect the Disclosing Party’s Confidential Information using at least the same degree of care it uses to protect its own confidential information (and no less than reasonable care), will use it only to perform under these Terms, and will disclose it only to its employees, contractors, and advisors who need to know it and are bound by confidentiality obligations at least as protective as these. If the parties have a separate NDA, that NDA controls for Confidential Information.

7. CANCELLATION AND FEES ON TERMINATION

If Services are terminated by either party, Client remains responsible for all fees accrued and any scheduled appointments, campaigns, or communications initiated prior to the effective termination date, as specified in the Service Agreement and any applicable order.

8. PROHIBITED ACTIVITIES

Client will not: use the Services to harass, harm, or unlawfully target any person; violate any law or regulation; upload malware or code that interferes with the Site or Services; impersonate another person; burden, disrupt, or attack the Site or related networks; bypass security or access controls; copy or adapt any software or code on the Site; crawl, scrape, or use automated means not expressly permitted; or use the Services to compete with Revybot.

9. WARRANTIES; DISCLAIMER

Revybot will provide the Services in a professional and workmanlike manner and in accordance with applicable laws. Except as expressly stated, the Site and Services are provided “as is” and “as available.” To the maximum extent permitted by law, Revybot disclaims all other warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and warranties arising from course of dealing or usage of trade. AI outputs are probabilistic and may be inaccurate or incomplete; Client is responsible for reviewing and validating outputs before relying on them.

10. SUBMISSIONS AND FEEDBACK

Any feedback, suggestions, or ideas that Client provides to Revybot (“Feedback”) are non-confidential and become Revybot’s property. Revybot may use Feedback without restriction or compensation.

11. PRIVACY

Please review our Privacy Policy at www.revybot.com/privacy-policy

for details on how we collect, use, and protect information. By using the Site or Services, Client agrees to our data practices as described in the Privacy Policy. The Site is hosted in the United States. If Client accesses the Site from other regions with different data laws, Client consents to the transfer and processing of data in the United States.

12. TERMINATION BY REVYBOT

Without limiting any other rights, Revybot may suspend or terminate access to the Site or Services, or remove accounts, if we believe Client has breached these Terms, violated law, or poses a risk to the security or integrity of the Services. If Revybot terminates or suspends Client’s account, Client may not register a new account without our prior written consent. Revybot may pursue any available remedies, including injunctive relief.

13. MODIFICATIONS; AVAILABILITY

We may modify, suspend, or discontinue the Site or any feature of the Services at any time. We do not guarantee that the Site or Services will be available at all times or without interruption and are not liable for any downtime or delays.

14. GOVERNING LAW

These Terms and any related disputes are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. DISPUTE RESOLUTION

Informal negotiations: Before filing a claim, each party agrees to try in good faith to resolve any dispute by providing written notice and engaging in informal discussions for at least thirty (30) days.

Binding arbitration: If not resolved, any dispute arising out of or relating to these Terms or the Service Agreement will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The seat and venue of arbitration will be Miami, Florida. Discovery will be limited to document exchange unless otherwise ordered by the arbitrator. The arbitrator may award the prevailing party its reasonable fees and costs. No claim may be brought more than one (1) year after it accrues.

Exceptions: Either party may seek injunctive or other equitable relief in court to protect intellectual property or confidential information, or to stop unauthorized use of the Services. If the arbitration agreement is found unenforceable as to a particular claim, such claim shall be heard exclusively in the state or federal courts located in Miami-Dade County, Florida, and the parties consent to such courts’ jurisdiction. Class actions are not permitted; each party may bring claims only in its individual capacity.

16. CORRECTIONS

The Site or Services may contain errors or omissions. Revybot may correct or update information at any time without notice.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Revybot and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits, lost revenue, loss of data, or business interruption) arising from or related to these Terms, the Site, or the Services, even if advised of the possibility of such damages. Revybot’s total liability for any claim arising out of or relating to these Terms, the Site, or the Services will not exceed the amounts paid by Client to Revybot for the Services during the six (6) months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations; in those cases, the above limitations apply to the fullest extent permitted by law.

18. INDEMNIFICATION

Revybot will defend, indemnify, and hold harmless Client from third-party claims alleging that the Services, as provided by Revybot and used by Client in accordance with these Terms, infringe or misappropriate such third party’s intellectual property rights, and will pay damages and costs finally awarded by a court or agreed in settlement, provided Client promptly notifies Revybot, cooperates with Revybot (at our expense), and allows Revybot to control the defense and settlement.

Client will defend, indemnify, and hold harmless Revybot from third-party claims arising from: (1) Client’s use of the Site or Services in violation of these Terms or applicable law; (2) Client’s breach of the representations and warranties in these Terms; or (3) Client’s violation of third-party rights, including privacy or data protection rights. Revybot may assume the exclusive defense of any matter subject to indemnification by Client at Client’s expense.

19. DATA SECURITY; RESTRICTIONS ON USE

Revybot implements reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of Client Data and to prevent unauthorized access or disclosure. We will use Client Data solely to provide and improve the Services or as required by law. Unless directed by Client or required by law, we will not sell or disclose Client Data to third parties in identifiable form.

20. DATA BACKUPS

We perform routine backups for operational reliability, but Client is responsible for maintaining copies of Client Data. Revybot is not liable for loss or corruption of Client Data. Client may export or download its data where the Services provide that capability.

21. ELECTRONIC COMMUNICATIONS AND SIGNATURES

By visiting the Site, contacting Revybot, or completing online forms, Client consents to receive electronic communications from us. Client agrees that electronic communications, agreements, notices, and records satisfy any legal requirements that such communications be in writing. Client agrees to the use of electronic signatures and records for transactions with Revybot.

22. FORCE MAJEURE

Neither party is liable for any delay or failure to perform due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, power or internet outages, or governmental actions. The affected party will promptly notify the other and use reasonable efforts to resume performance.

23. MISCELLANEOUS

These Terms, together with the Service Agreement and any policies referenced herein, constitute the entire agreement between Client and Revybot regarding the Services and supersede all prior or contemporaneous understandings. A party’s failure to enforce a provision is not a waiver. If any provision is found unenforceable, the remaining provisions will remain in effect and be enforced to the maximum extent permitted. No partnership, joint venture, agency, or employment relationship is created by these Terms. Client may not assign these Terms without Revybot’s prior written consent; Revybot may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law. Notices must be sent to the addresses specified in the Service Agreement or via the contact method listed on the Site.

Contact

If you have questions about these Terms, contact us at [email protected]

or visit www.tryrevy.com

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